Effective Date: 29 January 2025
At ESEA Support Network, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and store your personal information when you use our website or get in touch with us.
1. Who We Are
ESEA Support Network is a community-led organisation that supports and connects East and Southeast Asian (ESEA) communities in the UK. We run events, provide information, and offer a platform for voices in our community.
2. What Information We Collect
We may collect the following personal data when you interact with us:
- Your name and contact details (e.g., email address) when you sign up for our mailing list, contact us, or register for events.
- Information about your use of our website (via cookies and analytics).
- Any personal information you choose to share with us (e.g., through feedback forms, emails, or volunteer registration).
We do not knowingly collect data from anyone under 16 without consent from a parent or guardian.
3. How We Use Your Information
We use your data to:
- Send you updates about our work, events, or opportunities if you’ve opted in.
- Respond to your queries or feedback.
- Improve our website and services.
- Keep records of participation in events and activities (where relevant).
We will only use your data where we have a lawful basis to do so, and never for commercial purposes.
4. Sharing Your Information
We will never sell your data. We may share your information with trusted partners or service providers who help us run our website or organise events – but only when strictly necessary, and they must comply with privacy regulations.
5. How We Store Your Data
We take appropriate measures to keep your data secure, including using password-protected systems and secure servers. We only keep your information as long as needed for the purpose it was collected.
6. Your Rights
You have the right to:
- Request access to your personal data.
- Ask us to correct or delete your data.
- Withdraw your consent at any time.
- Lodge a complaint with the Information Commissioner’s Office (ICO) if you’re concerned about how we handle your data.
To exercise your rights, please contact us at: hello@eseasn.org.uk
7. Cookies
We may use cookies to help improve your browsing experience. You can manage or disable cookies through your browser settings.
8. Changes to This Policy
We may update this policy from time to time. Any significant changes will be posted clearly on our website.
9. Contact Us
If you have any questions or concerns about this policy or your data, please contact:
ESEA Support Network
Email: hello@eseasn.org.uk
Website: www.eseasn.org.uk